Cookie Policy

How We Use Cookies

Learn about how we use cookies and similar technologies to improve your experience with DBTalker.

Last updated: January 15, 2025

Types of Cookies We Use

Essential Cookies

Required for basic site functionality and security

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Help us understand how you use our service

Marketing Cookies

Used to deliver relevant advertisements

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by other websites).

2. How We Use Cookies

DBTalker uses cookies and similar technologies for several purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They include:

  • Authentication: Keep you logged in to your account
  • Security: Protect against cross-site request forgery attacks
  • Load Balancing: Distribute traffic across our servers
  • Session Management: Maintain your session state

Functional Cookies

These cookies enhance your experience by remembering your choices:

  • Theme Preferences: Remember if you prefer light or dark mode
  • Language Settings: Store your preferred language
  • Dashboard Layout: Remember your dashboard customizations
  • Widget Settings: Store your chat widget preferences

Analytics Cookies

These cookies help us understand how our service is used:

  • Usage Statistics: Track which features are most popular
  • Performance Monitoring: Identify slow-loading pages
  • Error Tracking: Help us identify and fix bugs
  • User Journey: Understand how users navigate our site

Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Targeted Advertising: Show relevant ads based on your interests
  • Conversion Tracking: Measure the effectiveness of our marketing
  • Retargeting: Show ads to users who have visited our site
  • Social Media: Enable sharing on social platforms

3. Specific Cookies We Use

Cookie NamePurposeDurationType
dbtalker_sessionMaintains your login sessionSessionEssential
dbtalker_tokenAuthentication token7 daysEssential
theme_preferenceStores your theme choice1 yearFunctional
_gaGoogle Analytics tracking2 yearsAnalytics
_gidGoogle Analytics session tracking24 hoursAnalytics

4. Third-Party Cookies

We may also use third-party services that set their own cookies:

Google Analytics

  • Tracks website usage and performance
  • Helps us understand user behavior
  • Provides insights for service improvement

Razorpay

  • Processes payments securely
  • Prevents fraud and ensures transaction security
  • Manages payment preferences

Google Fonts

  • Loads web fonts for better typography
  • May set cookies for font caching
  • Improves page loading performance

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie type
  • Change your preferences at any time

Opt-Out Options

You can opt out of specific tracking services:

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

Essential Cookies

Disabling essential cookies will prevent you from:

  • Logging into your account
  • Maintaining your session
  • Using secure features
  • Making payments

Functional Cookies

Disabling functional cookies means:

  • Your preferences won't be remembered
  • You'll need to reconfigure settings each visit
  • Some features may not work as expected

Analytics Cookies

Disabling analytics cookies:

  • Won't affect your ability to use the service
  • Prevents us from understanding usage patterns
  • May result in less relevant improvements

7. Mobile Apps and Local Storage

Our mobile applications and web app may use local storage technologies similar to cookies:

  • Local Storage: Stores data locally in your browser
  • Session Storage: Temporary storage for the current session
  • IndexedDB: Client-side database for offline functionality
  • App Preferences: Settings stored within mobile apps

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our use of cookies
  • New technologies or services
  • Legal or regulatory requirements
  • User feedback and requests

We'll notify you of significant changes through our website or email.

9. Contact Us

If you have questions about our use of cookies, please contact us:

  • Email: contact@dbtalker.com
  • Subject: Cookie Policy Inquiry
  • Address: DBTalker Privacy Team

Questions About Our Cookies?

Our team is here to help clarify any questions about how we use cookies on our platform.

Contact us about cookies