How We Use Cookies
Learn about how we use cookies and similar technologies to improve your experience with DBTalker.
Types of Cookies We Use
Essential Cookies
Required for basic site functionality and security
Functional Cookies
Remember your preferences and settings
Analytics Cookies
Help us understand how you use our service
Marketing Cookies
Used to deliver relevant advertisements
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" (remain on your device until deleted) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by other websites).
2. How We Use Cookies
DBTalker uses cookies and similar technologies for several purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They include:
- Authentication: Keep you logged in to your account
- Security: Protect against cross-site request forgery attacks
- Load Balancing: Distribute traffic across our servers
- Session Management: Maintain your session state
Functional Cookies
These cookies enhance your experience by remembering your choices:
- Theme Preferences: Remember if you prefer light or dark mode
- Language Settings: Store your preferred language
- Dashboard Layout: Remember your dashboard customizations
- Widget Settings: Store your chat widget preferences
Analytics Cookies
These cookies help us understand how our service is used:
- Usage Statistics: Track which features are most popular
- Performance Monitoring: Identify slow-loading pages
- Error Tracking: Help us identify and fix bugs
- User Journey: Understand how users navigate our site
Marketing Cookies
These cookies are used to deliver relevant advertisements:
- Targeted Advertising: Show relevant ads based on your interests
- Conversion Tracking: Measure the effectiveness of our marketing
- Retargeting: Show ads to users who have visited our site
- Social Media: Enable sharing on social platforms
3. Specific Cookies We Use
Cookie Name | Purpose | Duration | Type |
---|---|---|---|
dbtalker_session | Maintains your login session | Session | Essential |
dbtalker_token | Authentication token | 7 days | Essential |
theme_preference | Stores your theme choice | 1 year | Functional |
_ga | Google Analytics tracking | 2 years | Analytics |
_gid | Google Analytics session tracking | 24 hours | Analytics |
4. Third-Party Cookies
We may also use third-party services that set their own cookies:
Google Analytics
- Tracks website usage and performance
- Helps us understand user behavior
- Provides insights for service improvement
Razorpay
- Processes payments securely
- Prevents fraud and ensures transaction security
- Manages payment preferences
Google Fonts
- Loads web fonts for better typography
- May set cookies for font caching
- Improves page loading performance
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Consent
When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie type
- Change your preferences at any time
Opt-Out Options
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising: Digital Advertising Alliance Opt-out
- Network Advertising: Network Advertising Initiative Opt-out
6. Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
Essential Cookies
Disabling essential cookies will prevent you from:
- Logging into your account
- Maintaining your session
- Using secure features
- Making payments
Functional Cookies
Disabling functional cookies means:
- Your preferences won't be remembered
- You'll need to reconfigure settings each visit
- Some features may not work as expected
Analytics Cookies
Disabling analytics cookies:
- Won't affect your ability to use the service
- Prevents us from understanding usage patterns
- May result in less relevant improvements
7. Mobile Apps and Local Storage
Our mobile applications and web app may use local storage technologies similar to cookies:
- Local Storage: Stores data locally in your browser
- Session Storage: Temporary storage for the current session
- IndexedDB: Client-side database for offline functionality
- App Preferences: Settings stored within mobile apps
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our use of cookies
- New technologies or services
- Legal or regulatory requirements
- User feedback and requests
We'll notify you of significant changes through our website or email.
9. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: contact@dbtalker.com
- Subject: Cookie Policy Inquiry
- Address: DBTalker Privacy Team
Questions About Our Cookies?
Our team is here to help clarify any questions about how we use cookies on our platform.
Contact us about cookies